Using our website and ordering goods from this website are subject to this Privacy Policy and our Terms and Conditions.

Security
Celgenics uses Sagepay for all transactions. All transaction information passed between Celgenics and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Sage Pay’s systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands.  Sage pay is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. We are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.

The information you provide us with is only used for the purposes of processing your order and/or maintaining your account and/or responding to your comments or questions and/or for research purposes to highlight popular products. We never make your personal details available to third parties for marketing purposes. 

The information may be used to inform you about our products or promotions or special offers that we think might be of interest to you.  You can opt out of this service by emailing us with ‘unsubscribe’ in the subject heading in the event of receiving such information.

We may be obliged to disclose personal information to comply with any United Kingdom law, regulation or governmental request.

Accuracy
We take all reasonable measures to make an accurate record of any personal information you provide to us on the Website.  We do not take responsibility for updating and making corrections to your details.

Cookies 
Cookies are used to administer our website. A cookie is a text-only string of information that is transferred to your computer from the website that you are browsing.  The purpose of cookies is so that the website can ‘remember’ who you are. You can learn more about cookies at www.allaboutcookies.org/cookies.  There are two types of cookies that are used, session and persistent cookies.
Session cookies keep a record of the number of visits to a website; they help to compile statistics that provide information about how people use our website such as the number of pages visited, how many return visits are made; they also track your current use of the website so that you can shop on the website more easily.
Persistent cookies are stored in the cookie file of your browser and allow the website to recognise if you have visited the website before.  We recommend you look at www.allaboutcookies.org/cookies to learn more about cookies in greater depth.

Privacy
We reserve the right to retain certain companies and individuals on our behalf, to perform certain functions relating to this website such as credit/debit card validation, web hosting companies, fulfilment companies [to organise and co-ordinate email promotions], merchandise packaging and distribution companies. Such companies may require access to your personal information to perform their respective functions but they may not use the information for any other purpose. We demand from all such companies that undertake these functions that they agree to the Terms and Conditions and Privacy Policy as set out in this website. 

Links to other websites
This Website may contain links to or from other websites.  We do not accept responsibility or liability for the Privacy Policy or Terms and Conditions of any other website.

Transfers/Sale
In the event of the sale and/or transfer of any of Celgenics assets, it is usual to transfer as a business asset, user information, including personal information.  By submitting your personal information on this website you agree that personal information may be transferred in such circumstances.

Changes to Privacy Policy
We reserve the right to alter or revise this Policy from time to time. You are advised therefore to consult this Privacy Policy at the time of placing orders for goods.

This Privacy Policy shall be construed in accordance with the laws of England and Wales.